Privacy Policy

Last Updated: 23rd October 2024

1. Introduction

Your privacy is very important to us. This Privacy Policy explains how Threnna ehf. (“we,” “us,” or “our“) collects, uses, communicates, discloses, and protects personal information when you use our website, https://zappkit.com (“the website“). By using the website, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Threnna ehf. is a company located in Iceland. Our website address is https://zappkit.com.

3. Applicability of This Privacy Policy

This Privacy Policy applies to users of our website, including visitors who leave comments, upload media, or interact with our services. This policy does not apply to our app “Z-App,” which has a separate Privacy Policy.

4. Information We Collect and Why We Collect It

We collect various types of information on our website to provide and improve our services:

a. Checkout Process

  • Products Viewed: We track products you have viewed to show you recently viewed items.
  • Location, IP Address, and Browser Type: This information is used to estimate taxes and shipping costs.
  • Shipping Address: We collect your shipping address to estimate shipping before you place an order and to fulfill your order.
  • Cart Contents: We use cookies to keep track of cart contents while you are browsing our site. We also keep a record of your email and cart contents for up to 30 days on our server to repopulate the contents if you switch devices or return later.
  • Personal Information During Purchase: We ask for information such as your name, billing and shipping address, email address, phone number, and payment details. This information is used to:
    • Send information about your order and account.
    • Respond to requests, including refunds and complaints.
    • Process payments and prevent fraud.
    • Comply with legal obligations, such as tax calculations.
    • Improve our store offerings.
  • Marketing Emails: If you opt-in to receive promotional emails during the checkout process, we will store your email address in our Mailchimp list to send you marketing messages. You can unsubscribe at any time by following the instructions in our emails.

b. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam. All comments are moderated before they are published. After approval, your profile picture is visible to the public in the context of your comment.

c. Forms

If you fill out a form on the website, we collect the information you provide, such as your name, email address, and message, to respond to your inquiries. We retain this information only as long as necessary to address your request.

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use cookies to:

  • Keep track of cart contents while you are browsing our site.
  • Remember your preferences and login details.
  • Analyze site traffic and usage with tools like Google Analytics.
  • Provide targeted advertisements if you have opted in.

For more detailed information, please refer to our Cookie Policy.

Managing Cookies:

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features may be limited. For more details on how to manage cookies, please refer to our Cookie Policy.

f. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the other website. We have no control over these third parties and recommend reviewing their privacy policies. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.

5. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To provide you with products and services you have requested.
  • Consent: When you have given your explicit consent for us to process your personal data for specific purposes, such as receiving marketing emails.
  • Legal Obligation: To comply with legal and regulatory obligations, such as tax laws.
  • Legitimate Interests: To improve our services, prevent fraud, and enhance security.

6. Analytics and Sales Data

We use Google Analytics and MonsterInsights to collect information about how visitors use our website. This helps us analyze website traffic, understand customer behavior, and improve our services. Data collected includes your IP address, browser type, pages visited, and purchase information.

For more information on how Google processes your data, please refer to Google’s Privacy Policy.

7. Who We Share Your Data With

We do not sell your personal information to third parties. We may share your data with:

  • Google Analytics and MonsterInsights: To analyze website usage and sales funnel data.
  • Spam Detection Services: Visitor comments may be checked through automated spam detection services.
  • Payment Gateways: We accept payments through PayPal and Rapyd. When processing payments, data required to complete the transaction—such as purchase total and billing information—will be shared with these payment gateways. For more information, please refer to PayPal’s Privacy Policy and Rapyd’s Privacy Policy.
  • Mailchimp: If you opt-in to receive promotional emails, your email address will be shared with Mailchimp to manage our mailing list and send you marketing messages. For more information, please refer to Mailchimp’s Privacy Policy.
  • Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

8. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your country where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. By using our website, you consent to such transfers.

9. How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including legal and accounting requirements:

  • Comments: Retained indefinitely to recognize and approve any follow-up comments automatically.
  • User Accounts: Stored as long as the account is active. Users can see, edit, or delete their personal information at any time (except changing their username).
  • Order Information: Retained for up to 7 years to comply with Icelandic tax laws, including name, email address, and billing and shipping addresses.
  • Form Submissions: Retained only as long as necessary to address your inquiry.

10. Your Rights Over Your Data

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate personal data.
  • Right to Erasure: Request deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: Request restriction of processing your personal data.
  • Right to Data Portability: Receive your personal data in a structured, commonly used format.
  • Right to Object: Object to processing of your personal data for certain purposes.

To exercise these rights, please contact us at zappkit@zappkit.com.

11. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe your child has provided us with personal data, please contact us, and we will delete such information.

12. Security Measures

We take the security of your personal data seriously and implement reasonable administrative, technical, and physical safeguards to protect it against unauthorized access, disclosure, or modification. However, no method of transmission over the internet is 100% secure.

13. Dispute Resolution

If you have any concerns or complaints about our privacy practices, please contact us first at zappkit@zappkit.com. We will work to address your concerns promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the Icelandic Data Protection Authority (Persónuvernd).

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after such changes indicates your acceptance of the updated policy.

15. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: zappkit@zappkit.com

Mailing Address:

Threnna ehf.
Narfabakki 1,
301 Akranes,
Iceland