Haven’t gotten an answer to your question yet?
Have a look through these and if you still can’t find the answer, send us a line
Can the Z-App be used with headphones only?
Yes, the Z-App can be used with headphones only, though the results might not be as effective as with the Z-Amplifier. Ensure that the volume is kept below 70% so as not to damage your hearing.
What source is used for the sequences?
We rely heavily on Nenah Sylver’s “The Rife Handbook of Frequency Therapy and Holistic Health”. We also acknowledge that this field is constantly evolving, so we are actively looking for more reputable sources and have used them to augment our base list.
How often is the sequences list updated?
There is no schedule in place. Updates are performed on a needs basis. That can be up to daily and never less than once a month. Any changes published can take up to 24 hours to be visible in every device.
I found a bug in the app. How do I report it?
Send us an email or message with the following: 1. Give a short sentence summary of the problem, describing the main issue. 2. Give us background information of what you were doing, what device you were using (even version of operating system could help) 3. Detail the steps you took to reach the bug -this is essential to help us reproduce the bug on our end. We’ll add it to our to-do list and get it fixed as soon as possible.
I have a feature request. Where do I submit it?
In the footer of this website, under “contact” are options for contacting us. Pick the option that you are most comfortable and send us the details of your feature request. We’ll carefully review it and decide how and where it fits into our development schedule. We appreciate all the feedback!
Why does the app request certain permissions?
iOs (iPhone, iPad): We request “Notification” permission to display which frequencies are running at any given moment.
Android: We request “Telephone” permission for the sole purpose of detecting incoming calls to pause running frequencies for the duration of the call.
We do not utilize the permissions beyond the scope discribed above. We firmly believe in honesty, mutual trust and personal privacy.
Can I use it with an iPhone or iPad?
Absolutely! You will need a 3.5mm audio adapter for iphones, which should be available in any local apple store and a lot of general electronics stores as well.
Can I use it with my USB-C device?
Absolutely! You will need a 3.5mm audio to usb-c adapter, which should be available in any local electronics store.
Where is the Z-Amplifier manufactured?
Our devices are produced in our own manufacturing facility in Iceland.
Are local distributors available?
No, not as of yet. We are looking to expand and will be seeking distributors in the near future. The current shipping prices are dynamically calculated based on the device shipping from Iceland to your address.
Does the device run diagnostics?
The device is designed to deliver frequencies based on clinical diagnostics. If you suspect that you have a pre-existing ailment, get a proper diagnosis from a certified medical specialist. Base your treatment on the results.
Can I hear the frequencies while the device is running?
No, but you should feel them when the device is used correctly.
How much more effective is the device than using just headphones or sound?
Though we don’t have exact statistics yet, we can see the trends. For every success story of using just sound, we have several success stories of using the device; and that is in spite of the fact that the ratio between app users to Z-Amplifier users is strongly in the favor of the app users.
What kind of patches can I use with the device?
Any electrode patches that are separate from each other and have a 2 millimeter pigtail connector. We recommend the size be 2×4″, though sizes from 2×2″ and up should work well.
How frequently should I use the device?
What precautions should I take before and during use of the Z-Amplifier?
The Z-Amplifier isn’t working and the status indicator light stays solid green
There are two potential solutions.
1. The volume on your device is not set to 100% while the z-amplifier and device are connected. Turn it up as high as it can go.
2. The cord between the device and Z-Amplifier is damaged or ruined. It can be replaced with any 3.5mm male to male audio cord.
If neither of these potential solutions solve the issue contact us right away.